I created this video to walk through how to add contacts to Kajabi, whether you’re uploading them from a CSV file or entering them one by one manually.

Managing your email list in Kajabi is central to any online business. Whether you’re onboarding a new batch of subscribers from a lead magnet, importing customers from another platform, or simply adding a single client, Kajabi gives you flexible tools to do it efficiently.

Let’s go through both methods step by step.

Start by logging into your Kajabi dashboard. From the sidebar, click on “Contacts.” This is where all your subscribers, leads, and customers are stored.

If you want to add someone manually, just click the “+ Add Contact” button at the top right. A form will pop up asking for the person’s name, email, and any custom tags or details you’d like to include. Once added, that contact is fully searchable and can be added to email sequences, pipelines, or offers immediately.

But where Kajabi really shines is in handling CSV uploads. If you’re migrating a list from Mailchimp, ConvertKit, ActiveCampaign, or even a Google Sheet, the process is fast and painless.

Click the “Import” button in the Contacts section. You’ll be prompted to upload a CSV file. Kajabi accepts basic CSV formats — typically with headers like “First Name,” “Last Name,” “Email,” and any tags or custom fields you’ve assigned.

In the video, I show you how I format my CSV files before uploading, which includes cleaning up duplicates and making sure each field is labeled properly. Kajabi will then ask you to match your columns with its internal fields. This is a drag-and-drop process and takes less than a minute.

Once you map the fields and confirm, the import begins. You’ll see a status indicator showing the progress, and when it’s done, your new contacts will be live in your account. You can tag them, add them to automations, or enroll them into products straight away.

One tip: if you’re importing cold contacts (who haven’t explicitly opted into Kajabi forms), make sure you’re GDPR and CAN-SPAM compliant. Kajabi allows you to manually opt them into marketing emails, but it’s best to ensure they’re warm leads or confirmed subscribers.

This process saves me so much time when managing new lists — especially after hosting webinars, giveaways, or collecting signups from other platforms. I’ve even created preset CSV templates so I can add new people with minimal formatting.

Are you using Kajabi’s contact import tools to streamline your marketing — or still relying on manual forms one contact at a time?